سياسة الخصوصية

vxbrand.co is committed to respecting the privacy of all individuals who use our websites and mobile applications (“Websites/Apps”) and to protecting any personally identifiable information we collect. Such information may be collected on our Websites/Apps, through other channels (such as in‑person, phone, or email), or provided by you (“Personal Information”). We collect and use this information in accordance with the terms set forth in this Privacy Policy, which is an integral part of our Terms of Use.

Consent for Collection & Use

vxbrand.co may collect Personal Information, including (but not limited to) your name, address, phone number, email address, demographic and transactional details, IP address, browser type, referrer information, user agent, cookies, or any other data you choose to share (“Personal Information”). This information is collected on secure servers and treated confidentially.

By accessing our Websites/Apps or contacting us via other channels, you acknowledge and consent to our collection, transmission, processing, use, storage, and retention of your Personal Information as described in this Privacy Policy. If you do not agree to these Terms, please contact us at vxbrand.co.

No Sale of Personal Data

vxbrand.co will never sell your Personal Information. However, we may share data with:

  • Our group companies

  • Franchisees

  • Payment processors, storage providers, and delivery partners (for order fulfillment and returns)

  • Beauty/fragrance partners responsible for delivering their products or services

  • Purchasers and their advisors in the event of a divestiture

  • Third-party databases shared across our brands (e.g., name.ae)

  • Authorities or governments as required by law

  • Agencies that help analyze site traffic, sales, demographics, and enhance our offerings

Data Retention & Transfer

We will retain your Personal Information as long as legally required or necessary for the business purposes for which it was collected, after which it will be deleted securely.

Depending on your country of residence, your data may be transferred in/out of the Middle East. We only transfer data to countries ensuring adequate data protection, and under contracts that safeguard privacy.

Your Rights

You have the right to:

  • Access a copy of your Personal Information;

  • Request correction of inaccurate data;

  • Restrict our use of your data;

  • Object to certain data processing;

To exercise your rights, please verify your identity as requested.

Cookies

We use cookies on our Websites to enhance your browsing experience. Cookies include:

  • Session cookies: to carry information from one page to another (e.g., logged-in status)

  • Persistent cookies: to protect your data and maintain session continuity

Cookies are small data files sent from our site to your device while you browse.

Security

We store your data on secure servers and implement technical and organizational safeguards to prevent unauthorized access, accidental loss, or alteration. While we strive to maintain data security, vxbrand.co cannot guarantee protection against all risks associated with data transmission over the internet.

Policy Updates

We may update this Privacy Policy from time to time. Continued use of our Websites/Apps or contact through other channels signifies your acceptance of these changes.

Third‑Party Links

Links to third-party sites may appear on our Websites. vxbrand.co is not responsible for their content or privacy practices. Please review the privacy policies of those sites independently.

Disclaimer & Limitation of Liability

vxbrand.co and its affiliates make no warranties regarding data transfer, collection, correction, processing, or protection. We are not liable for any damages arising from unauthorized access, virus infection, or any use of your data.

Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates (where your data was first recorded by vxbrand.co). Any disputes will be resolved exclusively within UAE courts of competent jurisdiction.